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A nother new year is on its way, and even in a down economy customers are loading up their carts for holiday parties and family dinners.
Checkout lines are longer and, inevitably, the patience levels of many customers are shorter. Years of experience help minimize errors while rapidly shuffling through hundreds of customers a day, but there will always be someone in line who
gets angry at having to wait as long as seven or eight minutes.
This means that you need to be especially
careful when checking identification for purchases of alcohol and cigarettes.
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A busy checker might feel intimidated or flustered by the chaos and unintentionally let someone who doesn’t appear to be over age 35 buy alcohol without providing identification
to verify age. Don’t let yourself get into that situation! It could cost you your job.
State regulators are
aggressive in their efforts to crack down on the sale of alcohol to minors. Big fines can belevied
against the company and the checker as well.
Alcoholic Beverage Control (ABC)
agents routinely set up stings aimed at entrapping unsuspecting checkers. The instant an improper transaction
is made, the case is essentially over. Either you carded the agent or not. Case closed.
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The process allows little room for challenge. Virtually all transactions are recorded on tape by your store’s security system.
Major employers have established strict policies requiring checkers to request identification for anyone who looks younger than 35. It’s a practical policy and good advice. Think about how many impatient and frustrated shoppers will be complimented by the prospect that they look younger than 35. More than a few gratified customers are likely to smile and thank you for your kind words.
Go ahead, make someone’s day... and
perhaps save your job in the process.
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Suggestions
for 2010
(Continued from
page 5) prehensive
book on your subject and make
it a priority to set aside time for the
next few months to study.
5. Stay
healthy. Making sure you watch what you eat is always
important, but make an effort
this year to exercise more,
or challenge your body with new sports
or activities. You might be surprised
at your un tapped abilities. Just
as beneficial to your body as exercise,
though, is rest. Take a vacation that’s
truly, deeply relaxing, and give yourself
mini-vacations through out the year
like trips to a spa or a leisurely movie-at-home
night instead of going out.
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